By using Ooty Delivery, you agree to these Terms & Conditions. If you do not agree, please do not use the service.
Service Area
Ooty / NilgirisDelivery is available only in selected areas within Ooty/Nilgiris based on our coverage.
Orders & Availability
- Products are subject to availability and stock.
- Prices and offers may change without notice.
- We may cancel an order if items are unavailable or due to operational constraints.
Delivery
- Delivery slot timing is an estimate and may vary due to weather/traffic/unforeseen issues.
- Please ensure delivery address and phone number are correct.
Payments
Payment may be Cash on Delivery (COD) depending on the setup. Future payment methods may be introduced.
Returns & Refunds
Returns and refunds are governed by our Refund Policy. View Refund Policy →
Legal & Acceptable Use
- You agree not to misuse the website, attempt unauthorized access, or disrupt services.
- We are not liable for delays caused by external factors beyond reasonable control.
- We may update these terms anytime. Continued use means you accept updated terms.
Need help?
For questions about these terms, contact us.